Job Information
Kalmar Solutions Senior Specialist, Cash Collection with Dutch in Sofia, Bulgaria
Business: Kalmar
Job Function: Finance
Location:
Sofia, BG
Senior Specialist, Cash Collection with Dutch
Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.
Join us for a smarter and better everyday
We, at Kalmar (part of Cargotec) are looking for Senior Specialist, Collection with Dutch language to support the Kalmar Collections process including performance measures, process standards and policies via touch points and interfaces to related process areas.
Main tasks and responsibilities
Collections
Responsible for collections activities
Performing collections - calls and emails to customers
Maintain a call/contact schedule and follow up actions schedule
Responsible for securing promises for payment
Ensure that all customer communication is populated in the system as per the agreed format
Ensure a customer intelligence file is build and maintained
Disputes
Dispute management until resolution - the creation of disputes, follow up & escalations, ensure all disputes have an identified resolution action plan with identified action owners
Ensure timely escalation of lack of progress in dispute resolution or payment delinquency
Performance & Ad/hoc Activities
Ensure usage of FSCM and ERPs as per standard operating procedures and instructions
Ensure month-end close tasks are performed as per the agreed SLA
Monitor all generic mailboxes in the area of responsibility/customer queries
Other:
Any other tasks assigned by the line manager related to the areas of accountability
All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements
What you’ll need to succeed
At the final stage of Bachelor degree in Accounting, Finance, Economics, Mathematics
More than 3 years of experience of relevant experience in an international environment
Good knowledge in Finance
Excellent computer literacy (Microsoft Excel - Pivot tables, VLOOKUP, Charts, Powerpoint and process mapping tools)
Independent user of all relevant systems, tools, processes
Full professional proficiency of written and oralEnglishandDutchlanguages
Advanced communication and collaboration skills
Ability to work in a team and take ownership
Ability to adapt to a changing environment, to work under stress
Able to work independently with an agreed process
Process oriented mindset, strong analytical skills and ability to prioritise
You will be part of
We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.
In addition we offer you:
Attractive compensation package;
Healthy work environment - company sponsored medical and dental insurance program;
Food vouchers;
Work-life balance – 25 days paid vacation, company events;
Transportation allowance;
Performance-based bonuses;
Work from anywhere within the borders of Bulgaria with option to work from the office according to your preference.
Interested to join?
If you are excited about this opportunity, please submit your application and CV in English.
#LI-Hybrid
Kalmar is part of Cargotec
Kalmar is the global leader in sustainable cargo handling for ports, terminals, distribution centres and heavy industry. With our extensive electric portfolio and global service network, we help our customers move towards safer, more eco-efficient and productive operations. Together, we develop innovative solutions that shape the future of our industry, improving our customers’ every move. www.kalmarglobal.com
Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people. www.cargotec.com