Manager, Sales Contracts (Account Support) Team - APAC

Would you like to lead and develop a newly established global team?

Are you interested in making a real impact on global operations and processes?

About our Team

This is an exciting opportunity to join and lead the APAC arm of a newly established global team, reporting directly to the Senior Director of Global Contracting for Clinical Solutions and Global Medical Education.

About the Role

The two greatest focuses of the role are: (1) ensuring that the APAC team’s daily functions proceed uninterrupted in support of meeting all revenue targets. (2) leading the continuous development of the team.

Responsibilities

• Leading the APAC Clinical Solutions and Global Medical Education Contracts (Account Support) Team. Working in close partnership with the APAC Clinical Solutions and Global Medical Education Sales leadership teams. Also working with parallel EMEALA and NOAM managers and senior Global Contracts Team leadership alike.

• Managing the teams responsible for contracting and account support process excellence and follow-up for all activities related. The daily activities apply to both new, transactional and renewal sales and customer queries related to the contracting and order management process.

• Working in cooperation with the other cross-functional stakeholders, such as Contracts Managers, Legal Counsels, Business Controllers and Collections, Product Development. Ensuring the end-to-end sales process is executed in the most efficient and effective way for both Elsevier and the customer.

• Developing and implementing long-term plans for business continuity and team evolution.

• Driving alignment on business results, growth, and internal processes across stakeholders.

• Leading team management, development, and continuous improvement initiatives.

Requirements

• Have Bachelor’s degree or equivalent with extensive experience including people management or supervisory experience.

• Be fluent in English, with secondary languages as spoken in APAC footprint being of

• value

• Have excellent organizational abilities and analytical skills.

• Have great communication and collaboration skills. Be a self-starter who can anticipate business needs and fulfill them in a proactive manner.

• Have prior experience with Microsoft Office products, including Excel and related reporting functionalities.

• Have experience in the use of ERP tools like Oracle, SAP, Salesforce.com or Siebel CRM, CPQ and CLM components of Salesforce.

• Have experience either on the APAC Account Support Team focused on Health Products, or in Management of the Account Support space generally.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career, as this role is global, benefits may vary according to your location. These are some of the benefits we are delighted to offer:

• Health care plans and benefits

• Life assurance and accident policies

• Access to learning and development resources Your recruiter will advise you on the benefits package for your location

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.