Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As a Drayage Logistics Coordinator, you'll be at the forefront of ensuring smooth and efficient shipment processes from port arrival to final delivery. Logistics Drayage Coordinator supports drayage operations based on operation plans for logistics BPO, including overseas regions/bases, defines operating standards and governance, operates/executes system-based supply/sale logistics execution processes, and checks and supports them.

To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Perform the drayage process of shipment from receiving Arrival Notices and ISF information before port arrival of vessel to creating and sending delivery work orders and empty container return, etc.

• Build relationships with selected drayage carriers and make urgent communication in case of emergency

• Search backup drayage carriers in case of shortages

• Share daily container delivery schedules with drayage carriers

• Analyze, create, edit, track, and trace select LSPs such as drayage carriers, rail companies, and rail terminals

• Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness

• Find the best solutions in time in case of a pre-pull

• Analyze and report on monthly KPI's for drayage deliveries

• Establish delivery status report and share with customers

• Create simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ

• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues

• Perform ad-hoc reporting as required

• Perform other job related duties as required

Requirements

• Bachelor’s Degree preferred, High School GED required

• 4+ years of freight forwarding operation or transportation/logistics related experience preferred

• Strong understanding of international transportation, ocean shipping, and freight forwarding industry

• TMS and WMS system experience preferred

• Proficient with Outlook, PowerPoint, Word, Excel with v-lookups and pivot tables

• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected

• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management

• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties

• Excellent problem-solving skills

• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage

• Wellness program

• Parental leave

• 401K match and savings plan

• Flexible spending accounts

• Life insurance

• Paid Holidays

• Paid Time off

• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position.

Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.