The Reference Data Services Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas, with full management responsibility for one or more teams. Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level.

• Liaises with multiple Operations teams/departments.

• Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.

• Keeps abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.

• Serves as subject matter expert in business, planning and analysis for operations area supported.

• Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.

• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects. Influences and negotiates with senior leaders (across functions); may communicate with external parties.

• Directs team members in accomplishing their tasks to meet daily/weekly/monthly targets.

Qualifications:

• Securities & Pricing SME knowledge with proven record

• Well-developed management skills and relevant experience managing operational functions.

• 6-10 years of experience

In return, we offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

• Hybrid model of work – from modern offices and from home, flexible working hours

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• Unlimited development opportunities within Citi global network.

#LI-NW1

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.