APL MARSEILLE FLEET CENTER OFFICER REEFER SUPERVISOR in Marseille, France

CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 504 vessels call more than 420 ports in the world on all 5 continents. In 2017, they carried 18.9 million TEUs (twenty-foot equivalent units).

Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions.

With a presence in 160 countries and through its 755 agencies network, the Group employs more than 30,000 people worldwide, including 2,400 in its headquarters in Marseilles.

MISSION

Under the supervision of the Fleet and Navigation Support Center Manager (Captainonduty1), the commercial activity of CMA CGM is now extended to “sensitive” cargo shipments in reefer containers benefit of a 24/7 monitoring service. The following commodities have been identified as “sensitive “:

  • Specific pharmaceutical shipments

  • Super-freezers (temperature at – 60 degrees C)

  • AQUAVIVA shipments (live lobsters)

  • Cold Treatment Shipments. Strict adherence to protocols imposed by Vet authorities and governments.

  • All sensitive reefers are equipped with communicating devices such as Emerson RMM+, Traxens… and are called e-reefers.

RESPONSABILITIES

Monitoring the Shipment of Sensitives Reefers in coordination with the Fleet Centers of Singapore and Miami to offer a H24 and 7/7 Service throughout the year using the Shiptracking EMT (Event Management Tool),

Following actions will be particularly focused:

  • Plugging / unplugging time as short as possible. Ideally, off powered time should never exceed 1 hour.

  • Prevent set point differences between customer set point and real set point of reefer (temp, but also O2 and CO2 for example)

  • To monitor temps during transport and act in case it is noticed for example temp rising (without an actual alarm) and communicate with commercial teams and crew. This to prevent damage to cargo, maintain quality and prevent possible malfunctioning of reefers.

  • To react to reefer alarms/malfunctioning and to make sure technical support is taking over.

  • To provide commercial team a report within 48 hours after accomplishment of the voyage. In the case of an incident exceeding 4 (four) hours, to lead an investigation with concerned party to determine reason why such event occurred. Provide an explanation to commercial team within 7 (seven) days after the event or after voyage completion.

  • Interaction with following parties as contact:

  • Container terminals and crew members when off power period is exceeding 1 hour

  • Commercial / technical teams / Claim Dept

  • In order to complete the 24/7/365 task, you will have the Backing of Captainonduty14, with whom you will exchange and share every day.

  • To contribute to tools evolution and service development.

  • All sensitive containers are “e-reefers “and equipped with digital devices

  • Getting from Ship Tracking all alarms and measures from electronic sensors / probes / container monitoring systems filtered from the supplier platform by API / CETI and cross checking with booking list from Lara.

  • Using Ship Tracking portal for alarm management, · Weekly or bi – weekly recap report to commercial teams with suggestions to improve services, reduction of alarm recurrence, improvement of processes.

Working Hours: Monday - Friday subjects to Marseille FNSC Watch Schedule (09:00 - 18:00)

SKILLS AND QUALIFICATIONS

• Diploma: High School Diploma +2/3, Logistic school, Merchant Marine Officer of the Watch Diploma.

• Experience: Ideally an experienced officer in the Merchant Marine or the Navy.

A Shiplanner experience is a Bonus

• French and English fluent, Human Relation skills, Good ability to analyze and writing skills.

• Knowledge and experience in measurement science, and technology of communication

Come along on CMA CGM’s adventure