JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. We invite you to view the opportunity below. Under the direction of the IT Operations Manager, maintains schedules and supports all IBM Power Systems/Operations, Windows environments, and Data Warehouse/Data Mart to ensure accuracy and completeness of all assigned operational tasks and procedures. Supports both voice and data availability throughout the ABC footprint. Provide operations support in the form of system monitoring, problem escalation, Tier 1 problem resolution, off-shift Service Desk support, execution of backups, basic system administration, execution of jobs and incident management that will meet system availability standards, service level/security commitments, and meet overall business requirements. Create and process CDs for Associated Bank customers, and correspondent bank customers. This person will also: Ensure the accuracy and completeness of all assigned operational procedures. This also includes monitoring of the production Backups, infrastructure, application performance, data/voice availability, ATM availability, security alerting, file transfer, batch scheduling, and storage (SAN) health. Look for opportunities to improve monitoring efficiencies. Assists with generating and maintaining customer profile information within the file transfers system. Maintain an up to date daily job schedule and file transfer health for all IBM on Power Systems, Windows operations, UNIX, and Data warehouse/DataMart at Associated Bank Service Center. Coordinate computer operational activities with departments/Tier II staff and resolve any issues that may occur. Assess the specifics of a problem and find a resolution. Notify appropriate technical sources when assistance is needed. All high and critical priority cases are escalated to management through timely management alert pages. Also, corresponding concise and accurate summaries known as \"DOC\"s are written and submitted in a timely manner for reporting in the Daily Operations Call. Maintain all backup tape inventories. Develop a close relationship with the ITS Technical Service Desk to manage incident and problem resolution including... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/19F20CEE34874338